About Us

Everhome Mortgage is a leading mortgage servicer nationwide. We service and sub-service over 437,170 loans with principal balances of approximately $61.0 billion (as of 4th quarter 2013) for over 511 private investors and government agencies. We're committed to providing you the tools you need to manage your account with ease and convenience.

Leading lender

In addition to our loan servicing, customers can get financing for new loans through EverBank home lending — including fixed-rate mortgages, ARMs and more. Whether you're purchasing a new home, refinancing your existing home loan or tapping into your home's equity, we'll work together to find the lending solution that's right for you.

A division of EverBank

EverBank provides customers with innovative banking, lending and investing products nationwide through multiple delivery channels. Headquartered in Jacksonville, Florida, EverBank has $21.6 billion in assets and $15.5 billion in deposits (as of 12/31/2014).

Committed to providing you the highest level of service

Providing you with the best overall experience is our number one goal. Whether you have a question with your existing loan or need payment assistance, you can:

  1. Expect your call to be answered promptly and to be treated with professionalism, courtesy and respect
  2. Access account information 24/7 through our automated telephone system or online
  3. Count on us to explore every possible solution should an issue arise

Reach us in the way that’s most convenient for you

Call 1.800.669.9721 Monday-Friday, 8 am - 9 pm ET

Or write us at Everhome Mortgage, P.O. Box 2167, Jacksonville, FL 32232

Either way, we’ll acknowledge your request promptly and make every effort to resolve your concerns in 30 days or less. We're here to help you.

Have issues you weren't able to resolve with the Client Services Team? Call 1.888.632.9320 (Monday-Friday, 8 am - 9 pm ET) or write us at the address above.

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Learn more about EverBank

Everhome Mortgage, a division of EverBank. EverBank is an Equal Housing Lender, Member FDIC.