About Us

Everhome Mortgage is a nationwide mortgage servicer, responsible for the oversight and management of hundreds of thousands of loans for clients around the country. As the mortgage servicing division of EverBank, we're committed to providing our clients with the highest level of client service and leading account management tools and access.

In addition to our loan servicing, customers can get financing for new loans through EverBank home lending — including fixed-rate mortgages, ARMs and more. Whether you're purchasing a new home, refinancing your existing home loan or tapping into your home's equity, we'll work together to find the lending solution that's right for you.


Committed to providing you the highest level of service

Providing you with the best overall experience is our number one goal. Whether you have a question with your existing loan or need payment assistance, you can:

  1. Expect your call to be answered promptly and to be treated with professionalism, courtesy and respect
  2. Access account information 24/7 through our automated telephone system or online
  3. Count on us to explore every possible solution should an issue arise

Reach us in the way that's most convenient for you:

Call 1.800.669.9721 Monday-Friday, 8 am - 9 pm ET

Or write us at Everhome Mortgage, P.O. Box 2167, Jacksonville, FL 32232

Either way, we'll acknowledge your request and make every effort to resolve your concerns promptly. We're here to help you.

Have issues you weren't able to resolve with the Client Services Team? Call 1.888.632.9320 (Monday-Friday, 8 am - 9 pm ET) or write us at the address above.

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Everhome Mortgage, a division of EverBank. EverBank is an Equal Housing Lender, Member FDIC.